Our dedicated 24 hour emergency line for Elite Villa Management Clients, 365 days a year is manned by our own experienced Helpdesk team on a rota basis ready to serve our clients guests when they have an emergency . Urgent responses
Not all emergencies happen between working hours of 9am and 6pm, We offer an out of hours emergency service for both our clients and guests to feel worry free whether you are in another country or here in Playa Blanca, knowing we are always here if there is an emergency in villas can take a lot of stress away from property owners.
Villa Management emergency line is a dedicated line available 24 hours a day 365 days a year to our clients and holiday villa guests. To ensure that their villa is in knowledgeable and experienced hands when a disaster happens.
Over the years we have always had a after hours emergency mobile but we decided that having a dedicated emergency number that redirects to the first available local member of staff who is on hand to help with emergencies was one of the most important systems to integrate into our business.
24 hour services available with our villa management company which means when one of your villa pipes burst, time is of the essence, burst pipes could leak behind walls and cause further damage and cost even more to repair, our maintenance team have tools and materials prepared with us to get straight to work and save you money.
Typical Types Of Emergencies
- Locked out of villa
- Lost while traveling to villa
- Villa power cut
- Water leaks and broken appliances ( Boilers, Washing Machines, Dishwasher, Fridge/Freezer )
- Lost or stolen goods
- Unable to unlock security safe
- Medical emergencies
- Clogged drains
Our emergency line is available 24 hours every day and will redirect to the first available member of staff, if our office is open it will redirect to the office.
Typically we only offer our property emergency services to our elite villa management clients and guests.
However if your are really stuck and need help, speak with us and we’ll do our best to help you.
Speak with us to discuss how we can improve your property ?